Integrations

DAWEM connects to the tools you already use.

WhatsApp, POS, digital wallets, and an open API for GCC systems — integrations aren't add-ons, they're the core of the product.

WhatsApp

WhatsApp Business API

Send reward notifications, automatic stamps, and offers through verified WhatsApp messages — 5× higher open rates than email.

Available

Personalised by name

Every message sent with the customer's name in Arabic or English. Stamp count and reward details are dynamic.

Available

Win-back campaigns

Re-target customers who haven't visited within a set window — automated after trigger setup.

Via webhook

Point of Sale (POS)

Open POS API

Stamp, reward, and consume benefits with a single HTTP call. Supported by any POS system that accepts webhooks or REST.

Available

Foodics

Integrate with Foodics via webhook — every closed order triggers an automatic stamp. Ideal for KSA and UAE restaurants.

Via Webhook

SAP Business One

Connect DAWEM to SAP B1 common in GCC retail via API for customer sync and membership benefit redemption.

Via API

Standalone QR printer

Print the stamp QR code via any thermal printer — no StampPod device or special POS required.

Available

Digital Wallets

Apple Wallet

Add the loyalty card directly to Apple Wallet — updates in real time with every stamp or reward.

Available

Google Wallet

Same experience on Android — card appears in Google Wallet and stays updated automatically.

Available

Direct web card link

The loyalty card is a PWA web page — no wallet or app required. Works on every browser.

Available

Open API for developers

Complete REST documentation. Per-tenant API key. Connect DAWEM to any internal system in hours, not months.

Integration secrets never appear in logs

External API keys are encrypted in the database and never included in event or audit logs. Customer data points in logs are anonymised: "Customer #123" not the name or number.